We’re curating a collection of exceptional holiday homes in Cornwall.
Our homes are unique, beautiful, warm, welcoming and ooze charm.
Places where memories are made, with adventure for all ages on their doorsteps.
We are deeply passionate about where we live and really enjoy sharing this with our guests.
Maximising year-round bookings for our owners, guest care, and creating memorable experiences are our top priorities and our reviews say we’ve got it right!
Marketing your home
Airbnb, Booking.com, VRBO and Google Travel drive the majority of bookings in the market compared to those direct through holiday let agencies, so we have direct partnerships with them all. We also have unique access to data on their bookings across Cornwall, so really know what’s going on and how best and when to optimise the marketing and pricing of your home. We treat each home as a business in its own right, set it sales targets, and monitor the progress to ensure it performs to its max.
When it comes to presenting your home, you’ll see from our photography and descriptions, we don’t do ‘standard’. Our listings stand above and are heavily search engine optimised too, to ensure we capture and inspire those all important guests.
We really look after guests
We’re here to give guests a wonderful pre and in stay experience. Our communications are infused with passion and always warm and inviting. We’ll whisper local secrets, entice with tips on wonderful experiences nearby, and recommend our favourite scenic walks and eateries. We’ll leave guests with memories that last a lifetime and a longing to return. And we’re always on hand to help with any unexpected surprises.
Owner services
Full management
We take care of marketing, bookings, guest communication, changeovers, maintenance (including out of hours, of course) and legal obligations, so we’ll work out which of these you need and tailor our services to you.
Maximising bookings
We’re obsessively focussed on occupancy rates and maximising your bookings, so we review these constantly. This is how we ensure our own properties outperform the market, and as a result, one of the big pushes to starting Secret Lux.
Driven by data and technology
Our platform has access to all of Airbnb’s live bookings in Cornwall, so we know exactly what is going on in the market and how to keep your home on top. This also powers our dynamic pricing to react to the market and maximise income.
Partnered with the best
Airbnb, VRBO, Booking.com and Google Travel drive the vast majority of online guests to bookings in the holiday home market, so we work directly with them all to ensure your home has the most exposure and the highest occupancy possible.
Protecting you
Airbnb guest reviews allow us to decide if guests are suitable for your home, and AirCover included with every booking, provides over £3 million owner damage protection and liability insurance, should accidents happen.
Standing out
We know how to get all eyes on your property. We organise exemplary photoshoots that tell a story about your home to get guests excited, and no samey descriptions here. We write five star stories with love and passion.
Our founders Andrew and Nic
Andrew has run a successful Cornish residential lettings agency with a caring team and loyal network of trades to ensure any maintenance or unexpected issues are dealt with speedily. Nic has led businesses in travel marketing technology, helping clients including Google, TUI and Easyjet, so he’s always keeping us focused on leveraging the very latest technology to maximise bookings.
Pricing
We work on a commission per booking model, with payments made to you soon after we receive them.
Guest reviews
The cottage was absolutely beautiful and made our 5 day stay just perfect. Communication from the point of booking to us checking out was absolutely fantastic and they always came back to us quickly with answers to our questions.
Well what can we say? It’s our second year in a row staying here. Loved it the first time and didn’t want to leave the second. Thanks to nice friendly hosts make the stay worth while.
This was one of the loveliest places my friends and I have stayed. The hosts, were warm, welcoming, thoughtful and generous. The information about the local area was incredibly comprehensive and they were very helpful with other recommendations that made our stay.
Our family of 5 had a wonderful stay. Nic was especially friendly and so helpful giving us recommendations for fishing trips and places to eat. The welcome book has an abundance of information on beaches to go to, restaurants to visit and hikes you can go on.
Estuary Cottage is a magical place to stay in the beautiful and extremely peaceful hamlet of Point. Nic has thought of absolutely everything to make your stay comfortable.
We had the pleasure of staying at this charming Airbnb cottage for a fabulous weekend getaway, and it exceeded all expectations. The host Nic was incredibly accommodating and responsive, making the booking process seamless and stress-free. Overall, our experience at this Airbnb cottage was nothing short of magical.
What an amazing little cottage in a very beautiful spot, would highly recommend. The hosts were very helpful and gave lots of useful information.
Had a lovely time staying at Stableyard Cottage. Really appreciate the hosts for being so responsive and helpful at all times.
Couldn’t fault it, absolutely stunning views and beautiful location, loved the place, it was extremely clean and just as the pictures showed in the listing, truly amazing break that we needed and Nic was very responsive and reached out to ensure everything was ok. Great tips for places to go…. thanks so very much. Hosts were incredibly attentive and helpful.
Thanks for such a lovely stay. Nothing was too much trouble from recommending takeaways to rescuing us when we lost the key. The location is stunning. The deck and use of paddle board was fabulous. We had 2 young kids and the cottage had everything we needed.
The three of us spent a week in the great very tastefully furnished cottage. It’s just as beautifully depicted and described in the photos. It is located at the estuary and was perfect for us to explore Cornwall. Numerous valuable tips are available directly from the hosts.
Brilliant location with a very short walk into the centre of Marazion for food, drinks and of course the mount. Cottage was wonderfully equipped, finished and furnished. Very comfortable stay and seeing the sea and mount from the bedroom window every morning was awesome! Having a private off road parking space in Marazion is a blessing.
Beautiful home and peaceful surroundings. A place you can breathe and enjoy time with friends and family. Superb hosts, thoughtful and excellent communication. My teen children, swam, kayaked, jumped off the quay, paddle boarded….. and most importantly stayed off their phones!!
Probably the most beautiful place we’ve stayed in the UK. Point is so peaceful and friendly and lots to do – on foot, by paddle board or in the car. Nic was so helpful and sent loads of helpful info and the pack inside the cottage had brilliant recommendations for food and day trips.
Could not recommend staying here enough. It was quite possibly the best AirBnB I have ever been too, will definitely be coming back. If anything the photos don’t do the house and location justice!
A few common questions
I like the sound of Secret Lux but I’m tied into a notice period with another agency. Can you help?
We can indeed! Get in touch and we’ll explain how you can move to us without breaking contractual agreements or being out of pocket for any early exit fees.
Does Secret Lux handle all guest communication?
We do. From the moment they get in touch, we’re here to quickly answer any questions about your home, the local area and what’s on when they’re visiting.
We’ll be in contact with them leading up to their arrival to whisper local secrets, recommend our favourite scenic walks and eateries, and give them tips on wonderful experiences nearby.
Then we’ll make sure they have settled in well and will be on hand during their stay to ensure they have a wonderful holiday.
Does Secret Lux look after cleaning and maintenance?
Yes, we have a network of trusted housekeepers, cleaners and loyal trades. We liaise with them on on your behalf, organise everything and pay their invoices. These (pre-agreed) costs are then deducted from your owner payments.
If you prefer to take care of this yourself, then we’ll liaise with you or your property management company.
What happens if a guest has a problem out of hours?
We have an out or hours call out service, so if it’s urgent, it’ll get taken care of.
How do I organise my own stays?
We’ll give you access to an online owner login from your phone or laptop so you can block off dates when you’re planning a visit. Or of course you can just ask us to do it for you.
When do I get paid?
We make our owner payments monthly by bank transfer ensuring you get paid soon after we receive payments.
Partners
Owner enquiry
Our homes stand out for their beauty, charm and cosiness in spectacular locations. If this sounds like your home, then please get in touch.